You cannot find more detailed and clear answers to the FAQs elsewhere!
You must be having any or all of the following Frequently Asked Questions (FAQs) in your mind. Go through the below given answers to clear all your ambiguities regarding our products and services.
- How can I trust your company?
We are not new to the business. It has been a long time now since we started providing academic writing services to students. Today, we have a large number of satisfied and loyal customers who cannot even think of choosing another service because of the wonderful experience they have had with us.
- Do you offer any discounts to the first time customers?
Even though our prices are easily affordable for the students, we come up with different discount schemes from time to time in order to facilitate the students a step further. For the first time customers, we offer a 15% discount.
- What are the credentials of the writers working for you?
The authors who work for Australianessay.com are highly qualified, competent and experienced in their subjects. Most of them have been working with us for quite a long time and possess an excellent work record.
- What are the work timings of the writers associated with the website?
Our Customer Services Department operates round the clock and can be accessed through email, chat or telephone call any time of the day. Most of the writers are also available to take up orders on a short notice.
- What if my assignment is not according to the requirements I mentioned?
It is very rare that the assignment delivered by us falls short of the customer’s expectations as we follow a rigorous process to ensure the assignment is tailored exactly according to the student’s needs. But in case the assignment doesn’t fulfill the client’s demands, he/she can always lodge a complaint with our Quality Assurance Department.
- Howlong do you take to complete an order?
While placing your order you have to mention the deadline within which the work must be delivered to you. Most of the time the order is delivered well before this deadline so that you have ample time to review the work, and it is always within the deadline that you receive your order.
- How do you ensure the confidentiality of customer information?
We greatly value the privacy of information provided by our clients. The database containing the customer information is completely protected from any kind of data leakage or intrusion by a third party.
- What is the mode of payment on Australianessay.com?
It’s either through your PayPal account or Credit Card that you can make a payment at this website.
- Is there some way I can get my money back in case I am not satisfied with the quality of the work?
It is not very common for our customers to come up with a money refund demand. If in any case our customers ask for a refund, they have to provide us with a proof of their grade. If that proof is found to be valid, we refund the money to the customer.